Privacy Policy
Green, Richard & Trent is a collection agency. This is an attempt to collect a debt, and any information obtained may be used for that purpose.
Last updated: May 2026
Green, Richard & Trent (“GRT,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website, submit information through our forms, make payments through our payment page, or otherwise communicate with our office. This Privacy Policy explains what information we may collect, how we may use it, and how we protect it.
Information We Collect
We may collect information that you voluntarily provide to us through this website, including your name, email address, phone number, mailing address, account information, cause number, payment-related information, and any message or documents you submit.
We may also receive or maintain information related to accounts placed with us for collection, judgments, payment histories, debtor contact information, court case information, employment-related information, and other information reasonably necessary for collection, account review, judgment recovery, or client support.
Payment Information
Payments made through this website may be processed through a secure third-party payment processor. Green, Richard & Trent does not intend to collect or store complete credit card numbers through this website. Information submitted through the secure payment form may be used to process the payment, apply the payment to the correct account, provide receipts, and maintain account records.
How We Use Information
We may use information we collect or receive to:
• Respond to inquiries submitted through this website
• Review accounts, judgments, or collection-related matters
• Communicate with consumers, creditors, attorneys, clients, or authorized representatives
• Process payments and apply them to the correct account
• Maintain business, collection, legal, and compliance records
• Verify identity, account information, or payment information
• Comply with applicable law, court rules, regulatory requirements, and contractual obligations
• Protect the security, integrity, and lawful operation of our website and business systems
Sharing of Information
We do not sell personal information submitted through this website.
We may share information as reasonably necessary with clients, creditors, attorneys, courts, payment processors, service providers, vendors, regulators, or other parties when needed to operate our business, process payments, manage accounts, comply with law, or perform collection-related services.
We may also disclose information when required or permitted by law, court order, subpoena, legal process, regulatory request, or to protect our rights, property, clients, consumers, or business operations.
Website and Technical Information
Like many websites, our website may collect limited technical information such as IP address, browser type, device information, pages visited, date and time of visit, referring website, and similar usage data. This information may be used for website security, performance, analytics, troubleshooting, and fraud prevention.
Cookies and Tracking
Our website may use cookies or similar technologies to support website functionality, improve performance, understand site usage, and help protect the website from misuse. You may adjust your browser settings to block or delete cookies, but some website features may not function properly.
Third-Party Websites and Services
Our website may link to third-party websites or services, including payment processors, BBB profile pages, plugins, analytics providers, or other external resources. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of those third parties before submitting information to them.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, misuse, alteration, or loss. No website, email system, payment system, or internet transmission is completely secure. You should avoid submitting sensitive information through ordinary website forms unless requested and appropriate.
Retention of Information
We may retain information for as long as reasonably necessary to conduct business, manage accounts, comply with legal and regulatory obligations, resolve disputes, maintain records, enforce agreements, and support collection or judgment recovery activity.
Consumer Rights and Communications
Consumers may have rights under federal or state law regarding debt collection communications, validation of debts, disputes, privacy, and account information. Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.
If you believe information we maintain is inaccurate, or if you wish to communicate with us about an account, you may contact us through the website contact form or by mail.
Children’s Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
Green, Richard & Trent
10818 Coldwater Rd
Fort Wayne, Indiana 46845
Please use our website contact form for general inquiries.